Privacy Policy

Effective Date: 30/06/2025

Rapid Talent (“Rapid Talent”, “we”, “our” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal data when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or otherwise providing your personal data, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect and process the following categories of personal data:

a) Information You Provide to Us Directly

This includes any data you submit via forms, email, phone, or other correspondence:

Full name
Email address
Phone number
Postal address
Job application information (CV's, cover letters, employment history, etc.)
Any other information you choose to share voluntarily

b) Information We Collect Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device type and operating system
Time zone and language settings
Pages visited and time spent
Referring website/source

Cookies and similar technologies may be used to enhance your experience. Please refer to our [Cookie Policy] for full details.

2. How We Use Your Information

We use your personal data only when the law allows us to and for the following purposes:

To respond to enquiries or support requests
To process and evaluate job applications
To provide services or information you request
To operate, maintain and improve our website and services
To send you marketing communications (where consent has been given)
To comply with our legal or regulatory obligations
To protect our business and prevent fraud or misuse of services

We will never use your personal data for profiling or automated decision-making without a lawful basis.

3. Lawful Bases for Processing

We rely on the following lawful bases under UK GDPR:

Consent – where you have given us clear, informed permission
Contractual necessity – where processing is required to enter into or fulfil a contract
Legal obligation – where we are required to comply with the law
Legitimate interests – where it is in our or a third party’s legitimate business interests and your rights do not override those interests

4. Sharing Your Personal Data

We do not sell your personal data. We may share it with:

Trusted service providers who assist in operating our website, systems, or services (e.g., IT providers, cloud storage, recruitment systems)
Professional advisers (e.g., legal, accounting, HR support)
Regulatory authorities or law enforcement where legally required
Successors or purchasers in the event of a business transfer, merger, or acquisition

All third-party recipients are subject to strict data processing agreements and are required to process data in accordance with UK GDPR.

5. Data Retention

We retain your personal data only for as long as necessary for the purposes it was collected, including to satisfy legal, regulatory, tax, accounting, or reporting requirements.

For job applicants, we typically retain CV's and recruitment records for no longer than 12 months, unless further consent is provided.

When we no longer require your data, it will be securely deleted or anonymised.

6. Your Rights Under UK GDPR

You have the following rights in relation to your personal data:

Right of access – to request a copy of the personal data we hold about you
Right to rectification – to request correction of inaccurate or incomplete data
Right to erasure – to request deletion of your personal data in certain circumstances
Right to restrict processing – to limit how we process your data
Right to data portability – to obtain and reuse your data across other services
Right to object – to object to processing, including direct marketing
Right to withdraw consent – where processing is based on your consent
Right to lodge a complaint – with the Information Commissioner’s Office (ICO):
www.ico.org.uk

To exercise any of these rights, please contact us using the details in Section 11.

7. Data Security

We implement robust technical and organisational measures to protect your personal data, including:

Secure servers and firewalls
Access controls and encryption
Regular security audits and staff training
Secure data storage and back-ups

Despite our efforts, no system is completely secure. You are encouraged to contact us immediately if you suspect any breach or misuse.

8. International Data Transfers

In some cases, your data may be transferred outside the UK (e.g., to cloud providers). In such cases, we ensure that appropriate safeguards are in place, including:

Adequacy decisions by the UK Government
Standard Contractual Clauses (SCC's) approved by the ICO
Binding corporate rules or other lawful transfer mechanisms

9. Third-Party Websites

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy notices before providing any data.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. The “Effective Date” at the top will indicate the most recent version. Where appropriate, we will notify you of significant changes via email or website notice.

11. Contact Us

If you have any questions, concerns, or wish to exercise your data protection rights, please contact:

Rapid Talent
The Oak Centre
Whinfield Drive
Aycliffe Business Park
County Durham
DL5 6AU

📞 01325 317777
📧 recruitment@rapidtalent.co.uk

Company number 12638489